How to reach us
- Support
- Sign-in problems, a mock interview that did not start or end properly, a report that looks wrong, or a payment question. Write to hello@exampilot.ai from the email you use with us, or include the phone number on your account, and add the interview or order details if you have them.
- Institutions and teams
- Colleges, coaching institutes, schools and companies that want ExamPilot for a group of learners. See plans for institutions, then write to hello@exampilot.ai with your organisation, the number of learners and the interviews they are preparing for.
- Partnerships and press
- Content, distribution or media enquiries go to hello@exampilot.ai as well. Please put "Partnership" or "Press" in the subject line.
- Privacy and grievances
- To access, correct or delete your personal data, or to raise a grievance, write to hello@exampilot.ai with "Privacy" in the subject line. Our privacy policy explains your rights.
What to expect
A person on the team reads every message. We reply as soon as we can, usually within a few working days and often sooner for account or payment issues. For refund requests, please read the refund section of our terms of use first, since it explains what is eligible.
We will never ask for your one-time password, card number or UPI PIN by email or phone. If someone claiming to be ExamPilot asks for these, do not share them, and let us know.