What you’ll learn
- Run a 15-minute one-on-one with a fixed agenda where the team member talks for more than half the time
- Give critical feedback in SBI form, situation, behaviour, impact, with no judgement words and a clear ask
- Praise specifically enough that the person knows exactly what to repeat
- Hold a performance conversation that names the gap, agrees a plan and a review date without threats
- Respond to a resignation calmly, understand the reason, and agree a handover without pressuring the person
- Delegate a task with outcome, constraints, deadline and check-in agreed, and confirm understanding
Skills you’ll practise
This course is for
First-time managers, new team leads and senior ICs about to manage people. You were promoted because you were good at the work. Nobody taught you how to run a one-on-one, tell an engineer their code reviews are late, or sit across from someone who just resigned. This course gives first-time managers in tech, services and sales teams the scripts: a 15-minute 1:1 agenda, SBI feedback (situation, behaviour, impact), praise that is specific enough to repeat, a performance conversation, a resignation conversation and clear delegation. An AI team member pushes back, goes quiet or gets defensive the way real people do. Capstone: a difficult 1:1, scored.
level
You can hold a basic conversation but hesitate, translate in your head, or freeze under pressure. We fix that.
Course 8 of 9 in the Workplace track.
Inside every lesson
Ten minutes, five phases, one live tutor. Here is how lesson 1 — “Running a 15-Minute One-on-One” — runs.
- 1 min
Warm-up & goal
Tutor greets you and states today’s goal.
- 2 min
Learn the patterns
Learn 2–3 sentence patterns and repeat them aloud.
- 5 min
Live roleplay
Live roleplay — you do most of the talking.
- 1.5 min
Corrections & retry
Two specific corrections, then one retry.
- 30 sec
Wrap-up & preview
One thing you did well and a preview of next time.
Syllabus
Lessons unlock one after another. Completed lessons show your score; you can revisit any lesson.
Your AI tutors
Same lessons, different personalities. Pick one now or switch any time.
Leadership coach for first-time managers at a Chennai IT services firm, mid-40s, thoughtful, direct and dry-humoured
Best suited for: Newly promoted team leads, senior engineers and analysts managing people for the first time, and anyone who avoids difficult conversations with their team
The Diplomatic Mediator
Calm HR-background mentor, late 30s
Best suited for: Students working specifically on conflict, difficult conversations, or sensitive workplace situations
The Senior Manager Perspective
Composed senior manager, mid-30s
Best suited for: Students who want to understand how a real manager perceives and evaluates their communication, not just get generic tips
Learner reviews
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Name the issue early, stay diplomatic.