What you’ll learn
- Introduce yourself to a new team in four clear sentences and answer the two follow-ups that always come
- Ask a manager for leave with dates, a handover plan and a polite close, and respond when the answer is not yes
- Disagree with a colleague using acknowledge, concern, alternative, without sounding rude or backing down
- Give a status update as done, doing, blocked, with one number and one ask, in under a minute
- Calm an angry customer with a listen, acknowledge, act sequence and a concrete next step with a time
- Negotiate a deadline by naming the constraint, offering two options and confirming the agreed date aloud
Skills you’ll practise
This course is for
Working professionals and freshers who must speak up at work.
Seven real workplace moments, one per lesson, each a live roleplay with an AI tutor who plays the other person: your first day with a new team, a manager you must ask for leave, a colleague you disagree with, a stand-up status update, an angry customer on the phone, a deadline you cannot meet, and the small talk before a meeting.
Each lesson gives you three sentence frames, then makes you use them under realistic pushback, with Devanagari glosses when you get stuck. Run any scenario as a 5, 15 or 30-minute session; longer sessions rotate through harder variations.
level
You can hold a basic conversation but hesitate, translate in your head, or freeze under pressure. We fix that.
Course 1 of 2 in the Scenarios track.
Inside every lesson
10 mins, 5 phases, one live tutor. Here is how lesson 1 — “Introduce Yourself to a New Team” — runs.
- 1 min
Warm-up & goal
Tutor greets you and states today’s goal.
- 2 min
Learn the patterns
Learn 2–3 sentence patterns and repeat them aloud.
- 5 min
Live roleplay
Live roleplay — you do most of the talking.
- 1.5 min
Corrections & retry
Two specific corrections, then one retry.
- 30 sec
Wrap-up & preview
One thing you did well and a preview of next time.
Syllabus
Lessons unlock one after another. Completed lessons show your score; you can revisit any lesson.
Your AI tutors
Same lessons, different personalities. Pick one now or switch any time.
Client-services director at a Pune IT services firm, mid-40s, direct, commercially sharp, allergic to waffle
Best suited for: Project coordinators, account managers, delivery leads and support team leads who are fine with the team but go quiet or over-apologise the moment a client pushes back
The Strict-but-Kind Corrector
Strict-but-kind corporate English trainer from Hyderabad, mid 30s
Best suited for: Intermediate learners who want their mistakes caught every single time and are ready to be held to a professional standard without harshness
The Calm Voice on the Line
Customer-experience trainer at a Bengaluru e-commerce and fintech support centre, late 30s, warm, precise and unflappable
Best suited for: Support executives, BPO and chat-support staff, bank and telecom front-line teams, and new salespeople who panic when a customer gets angry
The Corporate Realist
Brisk business-communication trainer at a Gurugram outsourcing firm, late 30s
Best suited for: Working professionals who can speak English but sound either too blunt or too apologetic on client calls and need a trainer who plays the client realistically
The Calm Sparring Partner
Assertiveness trainer and ex-bank branch manager from Gurugram, late 40s
Best suited for: People-pleasers who over-apologise, go quiet or get defensive when criticised, and anyone who has to push back on a boss, a client or a relative without a fight
Learner reviews
Learners also take
Full Scenarios trackScenarios
Workplace Conversations 2
Six harder moments at work, practised live
Confidence
Build Self-Confidence in Conversation
Introduce, refuse, ask, disagree and speak up without a single extra sorry
Spoken English
Business English on Calls and Email
Sound clear, polite and in control with clients and managers
Workplace
Everyday Workplace Communication
Sound natural from day one at work.